Privacy notice
We keep things straightforward: what we collect, why we collect it, and how you can reach us if you have questions.
Information we may collect
- Contact details (name, email, phone) to respond to your request.
- Travel preferences (preferred date, traveler count, notes that affect pickup).
- Request context (the service you’re asking about, so we can review availability).
How we use your information
- To fulfill request review and provide the correct pickup guidance.
- To communicate about confirmation steps and any follow-up questions.
- For support when you message us with changes or accessibility needs.
Your choices
You can opt out of email updates when you no longer want notifications about your request.
Security
We take reasonable measures to protect the information you share.
Questions
If you want to ask about how we handle data, contact our support desk with your request details.
A plain-language note
Your submission helps us prepare the right service details for your transfer request. We don’t sell personal information. When you share accessibility notes or travel context, we use it only to respond and coordinate properly.